Need Help?
Kerrits Customer Service
Need help? Our customer service team would be happy to assist you!
Office Hours: Monday - Friday 7:30 am to 4:00 pm PST
Call toll-free: 800-274-7946 (From inside the U.S.)
Outside of the U.S.? Call: 1-509-493-4187
Dial 3 for Customer Service
Email: customerservice@kerrits.com
No, at this time, Kerrits Outlet orders only ship within the United States.
Most orders ship within 2-3 business days. Delivery usually takes 7-10 business days with standard shipping.
Once your order ships, you’ll receive a confirmation email with a tracking number. You can also log into your account and view your Order History to track your package.
No, once an order is placed, it can't be cancelled or changed.
All Outlet purchases are Final Sale and cannot be returned, exchanged, or refunded.
Kerrits Outlet offers one-of-a-kind samples, like-new pieces, and lightly used apparel at steep discounts. Because of the unique nature of these items and their reduced prices, we are unable to accept returns or exchanges.
Each item is hand-inspected before shipping to ensure it meets our quality standards. Minor imperfections may be present, which is part of the reason these items are offered at Outlet pricing.